Sunbeltblog comments
WTF? How is Webroot even ABLE to obtain customer information from your website?
Sounds like you guys have a problem with keeping customer information confidential.
Kind of tragic actually -- a security company can't keep customer information secure.
Thanks Webrooter. Nice try. That information comes from customer case studies that are published on the web and the like.
You really should post with a different IP number.
Troll.
LOL! Webroot Pwned by Sunblet twice in one day:
1) for catching them doing the aforementioned tactics in the first place (scraping up contacts, etc.)
2) for catching them in this thread, which only DEMONSTRATES that they ARE culling his blog, site, and any other public data, just like Alex claimed
I find it interesting that only those with the best products have to defend themselves from garbage like this. 
I am ashamed to call myself a Webroot Customer.
Webroot really should sort themselves out.
getting the root from the Web? nice try...
uninstalling in progress now
I certainly didn't expect to be writing about ethics and antispyware again so soon.
Pingback: http://securitygarden.blogspot.c...re-
company.html
I wonder, there's so much negative posts in many security forums about other competitors. This could have been post by Webroot ppl after all.
Very bad Webroot, well done Sunbelt !
This seems to be on par with Webroot. So far I haven't been impressed with anything that's come out of them... I even blogged on another issue of them trashing the competition... only they they were doing it publicly (http://www.computerdefense.org/?p=213)
I love the concept of "fund a study", "influence the study, "present the study as fact"...
Maybe if I fund a study that says the moon is made of blue cheese... Well that would have to be fact if there was a study...
You should see the rubbish that Webroot feed the media.. the BBC is particularly bad at picking up scaremongering from Webroot and reporting it as "fact".
http://news.bbc.co.uk/1/hi/techn...ogy/
4696532.stm
http://news.bbc.co.uk/1/hi/techn...ogy/
4361594.stm
http://news.bbc.co.uk/1/hi/techn...ogy/
4659145.stm
http://news.bbc.co.uk/1/hi/techn...ogy/
4528801.stm
http://news.bbc.co.uk/1/hi/techn...ogy/
4358287.stm
etc etc.
Webroot's figures are quoted in these articles are always misleading. In my opinion, they come up with outrageous claims which they hawk around news agencies in an attempt to drum up business.
Not a company I would ever want to do business with!
Wow webroot, my mistake to take your product instead of sunbelt's... atleast i know now which to take next year! Btw, love your blog Alex (long time reader)
I used to recommend Spysweeper - but not anymore since I've read this blog. Bad move Webroot!
There's a reason my facility uses Sunbelt and not Webroot...this would be one.
miekiemoes, agreed. I too am no longer recommending Webroot. This crosses the ethics line as it's not "fair competition" to misrepresent your competition. I expect politicians to do that, not security companies. They were the "other choice" in my recommendations - I always try to give my customers at least two to look at - but now I'm stuck with only one effective one for now.
Make a good product and compete on its merits or don't make it at all. Sheesh.
I'll be actively discouraging people from using Webroot's product from here on in. If they can't be trusted to act ethically and honestly towards their potential customers in the sales and marketing field, then they can't be trusted to treat their existing customers ethically and honestly after they've snared them to using the Webroot product.
Wow, I meant to come back to this sooner.
Very poor ethics displayed by Webroot. Guess who's no longer going to be linked on my site NOR any longer have me as an affiliate??
Buh bye Webroot.
Using this tactics actually makes Webroot Spysweeper a rogue application. I wonder...
After this I wouldn't recommend it either.
This product has gone right down my list ever since they stopped the trial to remove junk and had to pay. A no-no for sure.
I've used Spy Sweeper since 2003 and I've been very satisfied with their product. It has caught some nasty spyware. Recently I upgraded to their lastest version, and it killed my desktop. The background picture appeared, but I had no icons and no taskbar. After several restarts I got my desktop back, but I couldn't get a single program to start, or if it did it froze my pc. This problem was consistent on 2 pcs and a laptop. The only way to get my desktop back was to log in safe mode and uninstall Spysweeper or do a system restore. Webroot offered a solution which didn't work, so it was suggested I call their support. I waited on hold for 20 minutes before deciding to try Counterspy. I've got the trial version installed and we'll see how things go.
Commenting by HaloScan
