""People can eventually learn to use any device," Ballew said. "But that's not true usability. We wanted to see how long it took to figure out how to use the phones. That's the difference between learnability and usability.""

And once you switch to, say, a Treo or something else, you may have a lot of stuff to relearn. In contrast, iPhones, like iPods, and, to a lesser extent, Macs have a "guess-able" UI.
thomas Barta | 09.22.07 - 1:07 pm | #

Four hours to set up Wi-Fi on the Nokia N95? And it scored higher than zero?
Neil Anderson | Homepage | 09.23.07 - 3:00 pm | #