A good article, because AT&T has long been the industry standard in customer beatings. However, it's worth noting that this really isn't the iPhone-specific plan -- it's AT&T's general data device plan, and many of the restrictions on data and email are actually stipulations required by RIM (Blackberry). RIM might just be more evil than AT&T-- they wish to restrict users from utilizing WiFi and high bandwidth non-RIM email because it cuts into their business model. To them, users should be using the RIM infrastructure, NOT the Internet. Many of the restrictions and fees included in the plan are identical to those stipulated by other providers that sell Blackberry, including T-Mobile. Also, some of the fees and restrictions are not currently enforced, however, they can be at any time, so thus should not be there.
That all said, Doug is 100% correct that American plans are a joke compared with Asia and Europe. The providers here are terrified that cell service will become a commodity a-la standard POTS phone service.
Well, this article is at least partially ignorant in the least, and outright deceptive at worst. A case in point: 15) Wi-Fi Service is Limited
This limitation is ONLY about the OPTIONAL wifi connection through AT&T wireless providers. With the iPhone minimum plan you can connect as often as you want to Starbucks, McDonald's, your library wifi, your home wifi, or any other wifi in the world that will have you.
This fact is QUITE clear in the terms of service agreement so the fact that Bruce Kushnick "misunderstands" this is highly suspicious and it gives evidence that he is not against taking things out of context to serve his agenda.
He was clearly against the iPhone and AT&T before he did any research.
concerning #16, "Offnet" Restrictions. What that actually means is that if you are in the us, but are constantly in a place where you are using unfavorable towers (read big $ transit), they revoke the contract. It's not any less evil, just different.
"AT&T limits your usage of the Wi-Fi Service to 150 uses per month"
This is more of AT&T corruption rather then Apple. But it still bares noting that there are some definitely questionable things associated with the IPhone and AT&T.
Everyone always rags on AT&T/Cingular: what are the better alternatives?
Good read. It will be interesting to see if there's any difference when it eventually comes out in Europe. Here in Ireland average broadband speeds are slower again. If you want anything higher than one Megabit the price starts to go way up. Not to mention crap coverage.
What are better? How about T-Mobile, for one. Cingular is a Horrible Horrible company!!
Why is cnobody pointing out what a sell-out Apple's exclusive deal with ATT is, after all? What a pathetic gesture from an innovative company.
All I see is a gripe about the standard cellular contract. You are essentially getting unlimited data for $20 a month (see additional charge to existing customers who purchase iPhones) and you are upset when you are told that you can't misuse this unlimited access. Running a super-node, streaming node, VOIP, etc? Why on earth would you be pissed off at this. There are products available to support this type of use (see justin.tv) and their fees actually represent the costs invovled with supporting this service.
Nothing in this article is specific to Apple or AT&T and is just the way of things in the US today. Throwing in the fact that Japan has better land-based bandwidth is ludicris. First because it has nothing to do with the avaialbility of 3G chips in the size required to fit the iPhone form factor and power consumption requirements, and because japan is an island which has a much more centralized population than the US. AT&T and Verizon have rolled out services that provide up to 50-60 Mbps to the premise, its just that its not highly available. Another point is that Japan doesn't compare because they don't have the tradition of high regulation that the US does (FCC, read 1996-Telecom act, etc.).
The exclusivity contract with AT&T is a standard operating procedure in the wireless industry. The RAZR was a Cingular exclusive before other firms offered it. Its a way for the manufacturer to defray development costs.
And please, don't confuse "the new" AT&T with the AT&T of the 1984 divestiture. That AT&T was purchased back in 2003 / 2004 by SBC and at the time only offered enterprise business services and had an employee base of around 50,000 compared to the 150,000 of SBC.
Don't forget that ATT spies on americans illegally and without a warrant for the government.
FUCK them.
One thing to note... I agree that sending "international emails" should not cost more....
However sending international MMS/SMS is not as straightforward as that. Even with national SMS/MMS, either dedicated links between providers or dedicated VPN's over the internet need to be setup, with agreements in place with every provider you can send to, and potentially extra development for each.
Although by the sounds of it, AT&T is by far worse than any of the telco's we have in australia.
Kb is a measure of size.
Kbps is a measure of speed.
I don't have the time or interest to plow through all of your points, but the fact that I KNOW you're wrong about a couple of things really lowers your credibility.
-- Attachments to e-mail ARE supported. I've been sending PDFs, JPEGs, Word docs and Excel docs to my phone. There are some formats that aren't supported, but it's ignorant to claim that the e-mail doesn't support any attachments.
-- When you say that you "can't block your phone number," you're wrong. There is a setting that allows you to do this. I tried it and it works.
You obviously are looking for any excuse to criticize this phone/service. There are legitimate things to criticize, but your obvious blind rush to ignore facts renders the rest of your comments useless.
Why is this article not titled "Fine Print in AT&T's contract?" The terms of the wireless plan are NOT up to Apple and are, at best, the product of negotiations between AT&T and Apple. Apple had to get SOME provider to carry the phone and others seemed unwilling (at least that was the gist I got). For all the kvetching about AT&T, nobody has yet made the point that without AT&T there would be no iPhone. Sure their service may suck, but they've now got rabid fanboys letting them know. Stop blaming Apple for AT&T's mistakes.
Most of those "rules" apply to every cell phone (ie overage, roaming, billing, etc). I've had verizon, sprint, t-mobile and cingular/att over the past 10 years. Sprint, well, I just feel bad for them. I never had good service and I live in a major city. Verizon was adequate, but you can only have to many dropped calls in one day before you want to throw the phone away. And T-mobile was good, but I've had cingular as a constant for the past 10 years and I'm not giving it up anytime soon. It just seems that everyone is just trying to tear down att (not that some of it isn't warranted). However, give it up, they have the iphone, its not going anywhere, the rules aren't any different and nobody actually cares.
Having lived in the US, I know that quite a few of the mentioned points are standard with most providers (at least when I was there in 1999-2001).
That said, your it seems cell companies in the US stink. Here's what I get from T-Mobile on an 18 month contract in the UK for £40 ($80):
Free Windows Mobile PDA Phone (HTC rebranded w/ touchscreen and WiFi).
900 free minutes / 1800 free texts (£180 allowance) per month.
HSDPA internet access at 1 megabit (soon to be 7.2Mbps), free until I go over 1 Gig downloaded in a month.
I don't have to pay for calls I receive, roaming only applies when I'm in another country, you can't be billed for calls that don't go through (thanks, OFCOM), I can stream any media I wish, and it is intended to provide full-time internet connection (on the go), and is advertised as such. I love push email.
Are there any providers in the US that have comparable plans? I was astounded that the iPhone wasn't 3G - to me, it hardly seems worth using on the net if it can't do HSDPA.
How many providers have 3G networks over there? Any have HSDPA?
1) Sprint also requires you to have a two year plan to get a discounted phone. This is industry standard practice in the US.
2)The Cheapest plan is $60/month not $95/mo. Again I pay $90/mo for Sprint.
3) Again that's standard in the US where you and the caller pay for each call depending on each users calling plan.
4) Again standard practice with all of the carriers.
5) Huh?
6) Where does it say that?
7) It's BS but all of the cellular and land line callers do the same thing in the US
Again industry standard with the cell phone industry.
9) Once again standard
10) Again that's standard with most carriers
15) This only applies when using AT&T hotspots not your standard free Wi-Fi connections.
17) Again standard.
standard wireless contract just about. Nothing special here except a rant from someone who doesn't like iPhone or AT&T. You should compare the contract signed with the iPhone vs a standard AT&T contract and you'll find the differences are far fewer than the "hidden fine print" stuff you list here. Furthermore, anyone who doesn't read the fine print is unwise to begin with. Read the contract, don't get burned. It's a rule of business
I'm glad someone already pointed out the bad research done here. number 15) is certainly misinterpreted and also 12) is not correct. i can recieve PDFs, Word & Excel Docs and images just fine with my iphone and i'm also able to forward those attachments and to send a picture from my phone as an attachment in an e-mail.
You nitwit, this is the same as every other carrier and every other phone. You singling out the iPhone as the basis of your rant reveals your unabashed prejudice against it.
Apple did us all a favor by chipping away at the control the carriers maintain over the industry. They need to be marginalized into a barely profitable utility.
Perhaps that's why you're ranting against the iPhone? Are you paid by the telecom industry in any way?
Well, your site got dugg. You can't go wrong with trying to bash the iPhone.
You should do some real research, and compare it to non-iPhone plans. Or at least show us the passage from the original that you're writing about. It seems that you just browsed through the fine print, and made a numbered list of shit that you can spin, because you don't like a telephone.
AAPL is up to $133.14 (up $.80) since this "exposé" hit digg. Good job dude, way to hit them where it hurts.
Not sure what's new about telecomm companies being thieves. I thought this was well known already.
Damn you dumb!
I just don't know what to say. Your entire piece stunk to high heaven. Why do you hate Apple and the iPhone so much? Can you not afford one? You don't have to be bitter because you're less financially privileged.
Get over yourself a-hole!
Wow, so this must be the first time you've read any carrier's wireless agreement. When you were "researching" a standard AT&T Terms of Service agreement, did you bother to compare it to any other major carrier. Your article portrays AT&T as a green eyed monster. IT IS! But so is every other carrier. Do you think Sprint, T-Mobile, Alltel, Verizon, and U.S. Cellular don't have lawyers writing these things to cover themselves? Each carriers service agreement is full of the same legal jargon. This is a very poor example of research from someone claiming to be a Telecom analyst. If you're not going to invest your time providing an accurate comparison, you should allocate that time towards choosing an appropriate title. Maybe something like "I Just Realized Wireless Companies Want To Make Lots of Money, But iPhone Is Extremely Popular Right Now So I Am Including It In The Title". That would work. Keep trying Kushnick.
#12 is totally inaccurate. Do you even have an iPhone? There is this really nifty feature called "Email photo." Last time I checked, a photo was an attachment.
most of the restrictions on these plans and stipulations are levied by APPLE not ATT (believe it or not, but just ask any 8525 owner, they can stream, do voip, and email as much as they want).
I haven't read all of the comments, but this article infuriates me. I do not own an iPhone and don't plan on doing so until they come down in price. However, 90% of what this guy rants about is standard IN EVERY SINGLE SERVICE PROVIDER! Obviously he is an idiot who simply wants to bash a company and their product. Sure, some of the charges are bogus, but almost all of them are standard. Just another ignorant idiot...
Did you just wake up from a long hibernation to find out about cell phones? What you say is all common practice in the US. I know things are a bit different in Asia and Europe probably.
When you go to the post-office and mail a letter, they weigh the letter with the Express Mail cover and then charge you, not for your one page letter only. So, charging for network overhead makes sense.
In cell phones, you are charged for air time, not call time. So, when you are making a call, even if hte other person doesn't pick up, you are charged.
That is at&t fine print not iPhone. Granted you're stuck w/ At&t to get an iPhone..but no one would go to an article that was titled at&t fine print.
Well this certainly seems like propaganda.
1) True, but also true of most phones, especially of phones not purchased at full price. iPhone is comparable in total cost of ownership to other smart phones, even cheaper ones with fewer features. http://www.engadget.com/2007/06/...-in-total-cost/
2) Not true. The 'cell phone' call is only charged by people using cell phones. Someone calling on a local land line will not be billed more than their basic service already includes. Almost all cell companies allow for free cell to cell calling now. (FYI. In Japan and other countries only the caller pays for the call)
4) I don't know about this, but I'll look into it.
5) Abstract and unclear, customers are charged when they attempt to make a call and it appears to the network that the call went through even if it actually failed. This is rather obvious since the system can't tell the call failed. But not as a general rule are customers charged for random network issues.
6) This is just a repeat of 5
7) This is true.
This is a repeat of 1
9) This is misdirection, the contract quote refers to text messaging, not e.mail as the issue implies. Also he says 300kbps (kilobytes/second) which is not what the quote says, it says 300 KBs (plural) of message. I don't know of a phone, even my iPhone that will let you write a text message that long. Text messaging someone in another countries being more expensive is consistent with long distance charges.
10) Has always been true of cell phones.
11) For the most part false. All phone calls are open, i.e. not encrypted, as well as email and text messaging. However you can have your phone number hidden from caller ID.
12) Flat out not true. I have received and sent e.mail with attachments from my iPhone.
13) Not true, at least for the iPhone. You can stream content all you want.
14) True of the 'edge' cell network. But this isn't a denial of service, but rather the phone company not wanting to be held liable when your cell data connection goes down. I haven't heard of any intentional limiting or blocking of access.
15) Although this is almost definitely misquoted it is immaterial, because there is absolutely no way for your cellular service provider to detect how many times you use wi-fi. Wi-fi and cell service are completely disassociated services and technology. If I connect to my wi-fi at home AT&T will not be notified.
16) 'Offnet' is interpreted incorrectly here. Most likely 'offnet' either means using your phone with other networks while roaming, or by trying to use a SIM card from a different networks phone.
17) This seems to be a nice summery of what the author doesn't know, and adds no information.
1 a) The network is not slow, it is just not the fastest. b) the network is not closed by any meaning of that word that I understand. The comment on Japan is, however, true. Japan has full streami
-CONT'D'
18 ) a) The network is not slow, it is just not the fastest. b) the network is not closed by any meaning of that word that I understand. The comment on Japan is, however, true. Japan has full streaming video and TV by cell phone now. They also had analog HD broadcast starting in 1992. We should all move to Japan.
19) Statement of Opinion.
While some of this stuff is true most of it is suspect. I'm sure looking into it further would reveal other inaccuracies.
j
It needs to be pointed out that these are AT&T terms and conditions, not the iPhone.
Let's not confuse the two...
I'm getting really pissed at the Apple haters and articles like this. The iphone costs only $20 more per month than a standard phone because you need the iPhone data plan. If you had a Blackberry they charge you $40 more a month for the data/e-mail plan. I used to work for Cingular and I can tell you this article is full of shit on 90% of what it says:
1) iPhone Requires a 2-Year Contract with AT&T.
SO DOES EVERY OTHER SPECIAL ITEM OR REBATE ITEM.
2) Expensive: Requires $2,280, Over $1,730 in Wireless Costs.
SO DOES A STANDARD CELL PHONE, MORE WITH A BLACKBERRRY!
3) Double Billing. You and the Caller Both Get Charged for the Same Call.
IT'S ALWAYS BEEN THIS WAY UNLESS YOU HAVE A PLAN WITH FREE MOBILE TO MOBILE AND YOU ARE CALLING ANOTHER AT&T CUSTOMER
4) All Use of the Networks Are Always Rounded Up to the Nearest Kilobyte or Minute.
...This practice is now standard and is anti-competitive. In the 1990’s, phone companies, to be competitive, created “6 second billing”, where the call was rounded to the nearest 1/10th of a minute. This change adds 15+% to the average bill. Moreover, the companies now have all gone to full minute billing, full kilobyte billing, so that they can make an extra minute on almost every transaction...
ONLY ONE COMPANY EVERY OFFERED 6 SECOND BILLING, AND THAT COMAPNY DOESN'T EXIST ANYMORE. GET OVER IT, THIS IS THE WAY WIRELESS HAS BEEN BILLED SINCE 1983!
5) Customers Are Billed for “Network Errors” and “Network Overhead".
YES YOU ARE BILLED FOR THESE ITEMS, THEY ARE CALLED "DROPPED CALLS" AND YOU WILL GET THEM CREDITED IF YOU CALL TO REPORT THE PROBLEMS.
6) Billed Even Though the Call Doesn't Go Through.
GET OVER IT, THIS IS THE WAY WIRELESS HAS BEEN BILLED SINCE 1983!
7) Bogus Fees Added to the Bill: Regulatory Cost Recovery Charge
The “Regulatory Cost Recovery Charge” is a made-up charge that should have been included in the cost of service instead of a separate line item. Most carriers are charging this fee, even though it is not government mandated or a legitimate tax. By making it a separate line item, the phone company gets more money and doesn’t have to include this line item in the advertised cost of service. According to AT&T:
"The Regulatory Cost Recovery Charge is a charge assessed by AT&T and is not a tax or government-mandated charge. This charge is subject to change from time to time as the cost of compliance changes.... The purpose of the charge is to defray AT&T's costs associated with payment of fees and compliance with various initiatives imposed by the government. Please note that costs may be incurred and charged prior to initiation of any of the respective services."
SO DOES A STANDARD CELL PHONE
$175.00 Termination Fee.
SO DOES A STANDARD CELL PHONE
9) International Messages Are Charged Additional Fees as Are Files Over 300Kbps.
...While it cost[s] nothing extra to send an email overseas using the Internet, AT&T has de
decided that all messages outside the US or larger than 300 K should cost extra:
“International messages not included. Charges for international messages sent from the U.S. are 20¢ for Text Messages and 50¢ for Picture/Video Messages. Additional charges for premium messages and content apply. Messages over 300 KBs billed an additional 50¢/message.”
THIS IS THE ONE NEW ITEM, AND I BET IT'S NOT JUST ON THE IPHONE, I BET IT APPLIES TO ALL NEW USERS
10) Over Your Quota: Get Gouged: 40¢ Per Minute and 69¢ Roaming Offnet.
SO DOES A STANDARD CELL PHONE
11) The Services Are Not Secure and Can't Block Your Phone Number.
YOU CAN BLOCK NUMBERS IF YOU CALL CINGULAR AND HAVE THEIR TECH PEOPLE DO IT. MINE IS BLOCKED.
12) The Current Mobile Email Service Doesn't Support Attachments.
BOO FREAKING HOO. THIS IS VERSION ONE.
13) Prohibited Uses and “Unlimited” Sales Hype.
Even though the service is called "unlimited" they are simply using that word as a marketing concept, not an actual service description. You can't use the service for VOIP and worse "unlimited plans cannot be used for uploading, downloading or streaming of video content (e.g. movies, tv), music or games." Here are just some of the restrictions [prohibited services]:
* With server devices or with host computer applications, including, without limitation, web camera posts or broadcasts, continuous jpeg file transfers, automatic data feeds, telemetry applications, peer-to-peer (p2p) file sharing, automated functions or any other machine-to-machine applications...
* for voice over ip...
* in conjunction with wwan or other applications or devices which aggregate usage from multiple sources prior to transmission...
* Except for content formatted in accordance with at&t's content standards, unlimited plans cannot be used for uploading, downloading or streaming of video content (e.g. movies, tv), music or games. Furthermore, unlimited plans (except for dataconnect and blackberry tethered) cannot be used for any applications that tether the device
ITS A FUCKING PHONE, BUT A BROADBAND CONNECTION AT YOUR HOUSE YOU CHEAP BASTARD. IT'S NOT MEANT TO DO EVERYTHING INCLUDING WIPING YOUR ASS!
14) Service Is Not Intended to Provide Full-Time Connections: Unlimited is Hype - Don’t use the service too much or the phone company can terminate your service.
HMMM, THEY DON'T WANT YOUR IPHONE TO BE USED TO RUN A HOT SPOT, OH NO, THEY DON'T WANT YOU TAKING AWAY FROM THE EXPERIENCE OF OTHER IPHONE USERS.
15) Wi-Fi Service is Limited - "To ensure that the Wi-Fi Service is not being used fraudulently, AT&T limits your usage of the Wi-Fi Service to 150 uses per month" ...Does that mean that if you lose signal a few times during one session, or you are traveling and go between ‘hot spots’ you can rack up lots of ‘uses’?
ONCE AGAIN, I BET THIS IS ONLY TO PREVENT ABUSE. I'M SURE THIS IS NOT ENFORCED ON A REGULAR CUSTOMER.
16) “Offnet” R
16) “Offnet” Restrictions - If you have a service and you happen to call other ‘offnet’ services, including wireline phones, or non-AT&T subscribers, you have to ‘limit’ your use, be charged or be terminated.
SOUNDS FISHY, I'M BETTING THAT THIS IS NOT A VALID EXPLAINATION OF "OFFNET" SINCE THEY ARE SELLING A PHONE AND IT'S MEANT TO BE USED TO CALL PEOPLE. DUH
17) Plan Goobly-gook - ...There are plan fees, taxes and surcharges, roaming fees, text fees, Night and Weekend Minutes, Mobile to Mobile Minutes, Anytime Minutes and Rollover Minutes, EDGE/GPRS and BroadbandConnect, offnet, AT&T Video clips, Data Connect Unlimited, WI-FI CONNECT, constraints on ‘unlimited plans including “20% of 6 Megabits offnet”, “150 uses of Wi-Fi”, and other restrictions...
SO DOES A STANDARD CELL PHONE
1 Comparing US and Other Broadband Countries: America Is being Laughed At.
Why did iPhone get deployed on a slow, closed network? That answer may not be known, but it is clear that iPhone is being deployed on an old-technology network, and is neither state-of-the-art nor fast. Here’s some info about the [wired] networks... "The median U.S. download speed now is 1.97 megabits per second — a fraction of the 61 megabits per second enjoyed by consumers in Japan ... Other speedy countries include South Korea (median 45 megabits), France (17 megabits) and Canada (7 megabits)."
HOW IS THE PROBLEM WITH THE LACK OF A HIGH SPEED WIRELESS NETWORK THE FAULT OF APPLE OR THE IPHONE?
19) The Upcoming Wireless Spectrum Auctions - The upcoming 700 MHz wireless spectrum auctions are underway [and] the bottom-line is [that] America needs open wireless networks, and it should be clear to anyone who is considering buying an iPhone that the AT&T networks should not be the only network for this innovative product.
YES, AND I BET THE PRODUCT SHOULD ALSO COST ONLY $19.99 AND COME WITH A FREE SET OF STEAK KNIVES.
So let's see here, obviously this is an anti-fanboy's effort to prove the iPhone sucks. When in reality you could pick apart T-Mobile and Verizons the exact same way.
Also #2 reminds me of this: http://img.photobucket.com/album...e/
20030825h.gif
This is a stupid article. All phone companies do the same thing. This article tries to make it seem like the iPhone is trying to be sneaky and is a bad product. The problem is will wireless companies and all of their restrictions. By the way, Verizon Wireless charges $0.45 per minute overage. I'd be slightly happier with $0.40 per minute overage.
If they would have launched with T-Mobile as an option, I'd dump my sidekick and be all over a iPhone.
No way I'm getting in bed with that dog though.
2) Expensive: Requires $2,280, Over $1,730 in Wireless Costs.
The wireless costs are not relevant to the discussion on how expensive the phone is. Kill the FUD. This is only relevant if you didn't have cell service before and if you weren't planning on getting it if you didn't purchase an iPhone. For the record - my wireless costs is cheaper with the iPhone.
That's one expensive phone, yikes!
My my, lots of iTards here. Technical inferiority to Meizu's product aside, the forced AT&T contract IS a huge disadvantage and since it is required to use an iPhone (whatever happened to the original name holder anyway?), it's perfectly valid to list the AT&T fineprint as a negative aspect of the phone itself. It's like a gasguzzling car, you can't ignore that little fact either, can you?
The usual load of anti-Apple sh!t.
This is a telco contract. The telcos have been screwing users for 15 years. So why are so many bloggers and imedia types only waking up to that fact now?
Because they are looking for everything and anything to hang on Apple. The phone attached to this contract doesn't make a damn bit of difference. The only reason this article even exists is to slag Apple, or the fact that telcos are greedy abusive bastards would be screamed from the rooftops on a regular basis.
But it wasn't until Apple had a cell phone on the market.
Pathetic.
Outright Lies:
There is a 50 cent charge for international MMS. iPhone does not support MMS.
12) False. You can forward an email with an attachment and the receiver will receive it.
15) I have already used WiFi more than 150 times.
What I really wonder is why the author is even mentioning the iPhone. What they are looking at is the AT&T paper, some of which doesn't apply to the iPhone as I note above. Nail AT&T to the wall, be my guest, but unless you can intelligently comment on why Apple chose AT&T to partner with, leave the iPhone out of it.
Thanks from your friends @ http://www.asktheadmin.com
> it's perfectly valid to list the
> AT&T fineprint as a negative aspect
> of the phone itself.
No, dipstick, it's not. Unless it's your contention that Apple has so much power over an entire industry that they can tell that company what it can and can't do with the users who sign up for AT&T's service plans.
Face it: so called smart phones have been around for a decade and no one really gave a damn about the shitty service plans and shitty data rates. Now that Apple has a cell phone they are apparently singlehandedly responsible for everything wrong with US telecommunications systems.
You can all go to Hell.
This article is bs. The dude lists several facts that don't even pertain to the iPhone.
15) Wi-Fi Service is Limited - "To ensure that the Wi-Fi Service is not being used fraudulently, AT&T limits your usage of the Wi-Fi Service to 150 uses per month"
? Thats not for the iphone. That's for the AT&T hotspots.
Mel
a majority of your information is false, specifically the limits on WIFI, the thing about "Customers Are Billed for “Network Errors” and “Network Overhead", and all the other limitations you claimed. get an iphone and you'll find none of these little fairy tales exist. lol
It's unbelievable that people have spent so much time and effort to complain about about ATT&T "Overcharging" its
"poor" customers.
No one is forcing anybody to buy an iphone. If you are willing to be suckered there will be somebody to oblige you.
So y'all need to get a life and move on.
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