It's all fun and games until somebody loses an eye
ugh!
*spits*
Why cant we have decent public transport!
On the plus side, any excuse to read Kafka...
the thing is, when you call the Call Centre, you know what they look at? Yup, the website. Trust me. It's the same information you can see on the web.
Oh, and 'No Report' means that they don't know. Honestly, the train hasn't groaned past it's due monitoring point so they have no idea how late it will be as there is 'no report'.
Why not link to the site? It's not *that* bad.
'The first adviser I spoke to asked me "why" I wanted to know if the train was on time.
Once I'd established that it was because I would quite like to catch it, she agreed to look up some information for me.'
Love it.
pootle, that was my point - they didn't actually know, but instead of saying that they didn't actually know, they told me something that was completely wrong.
'No report' from any of the stations on the line usually turns out to mean it's not set off yet.
I have pleasure in telling you that it's the same here in New York. People have very well defined jobs... the guy who sells the tickets doesn't know the times of the trains. The guy in Macy's who says 'watch you step sir' on the escalators doesn't know where the toy department is and you can't pay for your knickers in the clod weather department. I know.
We're better connected than you think.
oops. sorry. I should pay attention 
too right you should - there's exams next week!!
Are you on strike?
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