On behalf of Comcast I apologize for the difficulties you experienced. I agree that you should not have had to report the story multiple times. We are working to improve the service we provide our valued Customers. I am glad that Apple was able to identify the solution for you and now you can enjoy your mac. Have a great weekend!

Thank you for being a Comcast Customer!

Frank Eliason
Comcast Executive Offices
Comcast Cares | Homepage | 03.15.08 - 8:49 am | #

Wow! You showed them! Your sister-in-law is proud of you too!
Em-Cat | Homepage | 03.16.08 - 8:39 am | #

a) Comcast should never forget that sometimes big things come in small packages, and
b)MAC's rule!
Melissa | Homepage | 03.17.08 - 12:55 pm | #

yup. you should never doubt a mac. hee
gingmaganda | Homepage | 06.10.08 - 11:18 pm | #