Ooh, YEAH! A letter! I wanna play!
It greatly annoys me that an automated service costs more than in-person customer service. Conspiracy. I know they had to get Internet access and a computer and have the database populated with the tickets, but that is WAY LESS TIME than having a human being interact with the general public. Effing A.
What I don't get is: JUST FACTOR THE SERVICE CHARGE INTO THE PRICE. I just hate thinking a show is a bargain, and it really quickly turns out not to be.
I think this is why I haven't been to a concert in years. I hope it's worth it! 
Ah yes, a fellow indignant letter-writer. I love the first few hours after you send off a well-composed, gracefully angry complaint. I love how you are convinced that they will respond immediately, awed by such a firm yet articulate correspondence, and fall all over themselves apologizing, and showering you with "free for life" crap.
Then time drags on and on and onnnnnnnnnn....and nothing. I'm still waiting for Amtrak to respond to my masterpiece of outrage, but it's been almost 2 months.
Fuckers.
Oh, tell me about it. Once I wrote to UPS with probably the most legitimate complaint I EVER had. I was totally ready for them to be all, "Oh, miss! We're so sorry! Free shipping for life!"
Did they ever respond? Nope. They're brown for a reason, mofos.
Commenting by HaloScan
