Well, you may switch to HSBC, as at least they are half-brain dead rather than full brain-dead: you set up your security number (up to 10 digits) as well as your date of birth. They would never ask you the full number unless you change it (by phone only, fail).
I would never put my mother's maiden surname as for security. If they really ask that other than other possible choices, I'd just say something different, because my mum, like most Chinese nowadays, hasn't got her name changed an iota post marriage: her maiden surname IS her surname and it is in public knowledge: You might only know her as Mrs A but as long as you see her documents, bank accounts, etc, you know that she's also known as Ms X. I'd be truly brain dead to use such open thing as security details. :)
Alan (28481k)
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2008-09-15EDT04:15:53+00:00
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